RESERVATION AND DEPOSIT

You are encouraged to reserve equipment as soon as possible to ensure the availability of equipment on the date requested.
50% non-refundable deposit.
A minimum of 48 hours’ notice is required on all order changes.
There will be a 5% damage waiver charged on all orders.
Damage waiver is for normal use and does not cover broken, lost, or misused equipment.
Customer may not sub-lease, loan, or move equipment to any place other than the designated address.
Credit Cards are required on all orders.

DELIVERY

We’re excited to offer delivery and pick-up services starting at just $50 for locations on the 1st floor or in the backyard! For deliveries beyond 50 to 60 feet or involving steps, additional charges may apply. We encourage you to plan ahead for a smooth experience!

Deliveries are made to the first floor, backyard, or tent. Please note that delivery to levels other than the ground floor is available for an additional charge and requires advance arrangements.

On the pick-up date, all equipment must be stacked, folded, or bagged and returned to the same location where it was delivered. If the equipment is not ready for pickup, a daily rental charge will apply for each additional day.

PAYMENTS

All orders must be paid for in full one week prior to delivery or pick-up.

RETURN OF EQUIPMENT

Charges are made for time out (not time used), so in order not to incur additional rental charges, return all equipment promptly by the due date before 4:00 PM.

CARE OF EQUIPMENT

Equipment must be protected from the weather at all times.
Equipment must be returned clean, free of all tape, ribbon, etc.